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Terms & Conditions

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Queens Artists Terms & Conditions



Our prices reflect currency of the United States (USD), and are current as of the date of publication. Taxes, if applicable, are the responsibility of the customer. All prices subject to change without prior notice. Not responsible for typographical errors or misprints. All information, prices, and offers are subject to change without prior notice. By purchasing from QueensArtists.com, you authorize us to collect for the sale and any penalty or surcharges as we assess in relation to your PURCHASER OBLIGATIONS. Any disputes concerning a penalty or surcharge shall be resolved by Queens Artists at its sole discretion. This agreement and any sales of goods pursuant hereto shall be governed by and construed in accordance with the laws of the State of New York applicable to contracts. The parties agree that the exclusive jurisdiction and venue of any action with respect to this agreement shall be in Queens County, New York, and each of the parties submits itself to the exclusive jurisdiction and venue of such courts of purpose for such action.


Payment for goods are restricted to PayPal, Certified Check or Money Order. Prices do not include freight charges or insurance. All merchandise will be shipped by First Class Mail and Insured by the United States Postal Service.


Though we do our best to avoid these types of errors, they sometimes still occur. We reserve the right to make corrections whenever needed. If we have made a mistake on an item's price that you have ordered, we will do everything possible to honor that price, unless the actual price is lower then you will get the lower price. If the actual price is higher than what is listed on the web site and we are unable to sell the item to you for that price, we reserve the right to cancel the order.


If you order the wrong size, we have a simple exchange policy. Simply return the item along with Certified Check or Money Order in the amount of $8.75, and we will send you the new requested size.

We suggest that you insure any items for return to protect yourself from loss.


Medical concerns in the health industry require us to make Earrings NOT RETURNABLE except for manufacturing defects. In case of a manufacturing defect, earrings will be replaced only. You may read a fuller explanation.


Merchandise shipped is carefully packed or pre-packed by us in compliance with carrier requirements. Claims for loss or damage in transit must be noted on the freight bill or carrier's receipt and signed by the carrier's agent. Failure to do so will result in the carrier's refusal to honor the claim. Please check your order immediately for concealed damage and compare packing list to shipped item(s). To process claim, please reference our invoice number. All shortage claims must be made within 24 hours of receipt of order.


Your satisfaction is important to us.

If you have any problems, call us at (718) 591-6054, or write us explaining your position. Click here to request a Return Merchandize Authorization (RMA) number. If approved, an RMA number will be sent to you by return email. This email will detail our return policies and return procedures. You must read and follow all instructions in the email. RMA expires 15 days after issuance.


Defective items received within 15 (fifteen) days of purchase date will be repaired or replaced, provided the following conditions are met:

A returned merchandize authorization (RMA) number has been obtained from us and appears on the outside of the package. Unauthorized returns will not be accepted. All authorized returns must be shipped freight prepaid. Items returned and found not to be defective will be assessed a 25% (twenty-five per cent) restocking fee.

1. Item is received in original condition and in original box accompanied by all original documentation. Items received incomplete will be returned in same condition.

A copy of the original invoice is enclosed as proof of purchase. Items received without proof of purchase will be charged a $5 Proof of Purchase Search Fee for each item. A $5 check-out fee will be charged for items found not to be defective. Defective returns will not be permitted after 15 (fifteen) days from date items were received. Defective items must be returned before replacements can be shipped.


Most orders are shipped within 5 (five) business days as received. All merchandise will be shipped by First Class Mail and Insured by the United States Postal Service (USPS).
All orders will ship within 30 (thirty) days, or we will inform customer by email of any longer delay.


9:00 AM EST to 6:00 PM EST Monday though Friday
9:00 AM EST to 1:00 PM EST on Saturday, for your ordering convenience.


Queens Artists
158-43 Jewel Avenue
Fresh Meadows, NY 11365


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